Have Questions? We’re Here to Help.
Does your company have full insurance?
Professional, Reliable & Fully Insured Cleaning Services
At London Clean Away, we are a fully insured cleaning and waste removal company dedicated to delivering exceptional quality, reliability, and peace of mind to every client.
Our experienced and professional team ensures that every corner of your home or business is spotless, safe, and maintained to the highest standard. From routine cleaning to deep cleans and waste removal, we handle every job with care, precision, and attention to detail.
With transparent pricing, outstanding customer service, and a commitment to excellence, we provide a cleaning experience you can trust — every time.
What are the benefits of hiring a professional cleaner?
With Urbanshine Cleaners, you save time, enjoy consistent results, and experience a stress-free clean. Our trained professionals ensure your space is spotless, letting you focus on what truly matters in your daily life.
Can we call the home cleaning we like again?
Yes, you can call the cleaner you want again if you specify.
Do we pay a deposit before service?
You pay a certain amount of deposit before the service.
Can I trust a cleaning company with my belongings?
London Clean are trained to respect your space and your belongings. With vetted professionals and strong accountability, your home is always in safe, careful hands during every visit.
Need urgent help with cleaning today, what should I do?
Reach out to London Cleane customer care phone. We prioritise urgent requests and can often send a professional cleaner the same day, depending on your location and schedule.
Can I speak to someone if there's an issue during cleaning?
Absolutely. If you face any problem during your clean, contact London Cleane support immediately. We’re available to address concerns and make things right.
What areas do you cover?
We proudly serve all areas across Greater London and nearby regions. If you’re unsure whether we cover your location, simply contact us — we’ll confirm availability and provide an instant quote.
Do I need to be at home during the cleaning or waste removal service?
Not necessarily. As long as our team has safe access to your property, you do not need to be present. Many clients choose to leave keys with reception or in a secure location, and we’ll handle the rest professionally.
How do I book a service?
You can easily book any service through our online booking form or by calling us directly. Simply choose your service type, select your preferred date, and confirm your details — it only takes a few minutes!
What payment methods do you accept?
We accept debit/credit cards, bank transfers, and cash upon completion. For regular or commercial clients, we can also arrange monthly invoicing.
Can I reschedule or cancel my booking?
Yes. You can reschedule or cancel your appointment up to 24 hours before the service time free of charge.
Cancellations made less than 24 hours in advance may incur a small fee. Please review our Cancellation Policy for full details.
Cancellations made less than 24 hours in advance may incur a small fee. Please review our Cancellation Policy for full details.